Box Office & Ticketing Information

Tickets to events at Chaifetz Arena can be purchased in-person at the box office during the below business hours or online through Please be aware that tickets purchased through internet and phones are subject to additional service fees and convenience charges.

Box Office Hours
Monday - Friday: 9am to 5pm
Saturday: 10am - 2pm (closed Saturdays Memorial Day thru Labor Day unless there is an event)
Sunday: closed, unless there is an event

The Chaifetz Arena box office is located on the north side of the arena at Gate B facing the softball field.

Payments Accepted
Cash and credit or debit cards with the following logos are accepted Visa, MasterCard, American Express, and Discover. Credit card purchases require a photo ID matching the debit/credit card being used.

Will Call
Will call pick up is located at the box office. Will call tickets are printed and available for pick up on the day of the event. To pick up will call tickets you must have a photo ID and the credit card used to purchase the tickets. Tickets will be released only to the person whose name appears on the ticket order.

Accessible Seating
Chaifetz Arena recognizes the needs of guests with disabilities. The arena is fully compliant with all ADA accessibility guidelines. Accessible seating can be purchased through all sales channels. For additional information for guests with disabilities, contact Chaifetz Arena directly at 314-977-5000.

Refund Policy
All ticket sales are final. There are no refunds or exchanges for tickets purchased at the box office, at any outlets, online, or via phone. In the event of a show cancellation, all ticket fees and/or charges may not be refunded.

Group Sales
Group discounts available for select shows and performances. Click here for more information regarding group sales.

Billiken Athletics
Tickets to SLU athletic events can be purchased in person at the Chaifetz Arena box office or online at More information on SLU athletics can be found here, or by calling 314-977-1260.