Following guidelines from the CDC, City of Saint Louis, and Saint Louis University, all guests over the age of two and venue staff will be required to wear a mask at all times (including while in seats). Masks are still required for guests who have been fully vaccinated.

Masks must have fabric that covers the nose and mouth, and ties behind the head or has ear loops. Use of a face shield does not eliminate the requirement to wear an appropriate mask underneath. 

If a mask will cause you impairment due to an existing health condition, please contact Guest Services at 314-977-5018 or chaifetzguestservices@slu.edu at least 72 hours prior to game/event. Entry will be denied if advance notice is not provided. Fans who are unable to wear a face covering will be required to wear a face shield.

To ensure guest safety and a quicker entry into the venue, Chaifetz Arena has implemented a clear bag policy limiting the size and type allowed into the venue. Guests are encouraged to not bring bags. If guests wish to bring a bag, please click here for more information on permissible bags.

In an effort to help reduce contact, Chaifetz Arena concession stands and vendor carts will only be accepting major credit or debit cards. A cash-to-card conversion machine will be available near Gate B.

The health and safety of our guests and employees is our number one priority. Chaifetz Arena is following guidelines from the CDC, City of Saint Louis, and Saint Louis University to put a thorough cleaning and disinfecting plan in place using EPA registered products including electrostatic sprays. Procedures include cleaning and disinfection prior to every event, as well as disinfecting high touchpoint areas regularly throughout events. 

Addtionally, guest touchpoints have been decreased through the Clear Bag Policy, mobile ticketing, as well as upgraded walk-through metal detectors that allow you to walk through with your cell phone, keys and wallet. Hand sanitizer stations will also be stationed throughout the concourse.

Help us be together again by abiding by all new protocols at Chaifetz Arena. Chaifetz Arena will continue to monitor guidelines and protocols from local public health officials and will enhance the Safe Arena Policy as needed. The Safe Arena Policy still applies to those who are fully vaccinated.